IT Management Institute

Course overview

This course provides practical insight and tools to help you become an effective IT manager at any level. Presented by Mike Sisco, an IT manager and CIO of more than twenty years, the class follows his IT Management Process and provides a solid foundation of how to manage technology resources in a way that provides real value for your company. Plenty of tools and examples are provided as you develop your own 30-Day Action Plan during the course. The course helps students develop a business values perspective and places emphasis on using processes and tools that ensure your IT initiatives priorities are aligned with business needs and objectives.

Goal

At the end of the course students will be able to:

  • Assess technology needs of a company
  • Quantify technology capabilities and capacity of the company
  • Prioritize IT initiatives effectively to provide the most value for the company
  • Develop a strategic IT plan
  • Budget an IT organization effectively
  • Develop employee development plans
  • Motivate technology employees more effectively
  • Manage user and management expectations more effectively
  • Communicate with users, senior management, and employees more effectively
  • Identify cost saving strategies that more than pay for the course
  • Develop IT policies and procedures
  • Use a simple project management process and tools to manage projects

 

Audience

  • IT managers of all levels
  • IT manager candidates
  • Project managers who want have a better understanding of the IT manager role
  • Company executives responsible for technology or the IT department

 

Prerequisites

  • A basic understanding of the role of an IT manager and the requirements of supporting technology
  • Responsibility for all or a portion of the technology support in a company
     

Curriculum material

  • Class notebook with all slides
  • IT Manager Institute CD
  • IT Manager Development Series (10 ebooks)
  • IT Manager Toolkit (80 IT management tools)
  • IT Management Models ebooks
  • Practical IT Policies & Procedures ebook
  • Technology Cost Saving Strategies ebook and tools
  • Mike Sisco’s IT Management Articles Collection (over 100 articles)
  • Mike Sisco’s IT Management Process
  • 30-day Action Plan exercise
  • 90-day mentoring support
  • Membership in Mike Sisco’s IT Manager Round Table with significant future discount value

 

Syllabus

  1. Overview of what it takes to be an effective IT manager
  2. Conducting an effective IT assessment
  3. Tactical and strategic planning that's in sync with company needs
  4. Project management - the cornerstone of a successful manager
  5. Systems conversions (leveraging your technology investment)
  6. Building a successful IT organization
  7. Motivating and developing your IT staff
  8. Weeding and feeding
  9. Leadership and what makes a true leader
  10. Change management processes that help your team succeed
  11. IT Policies and Procedures
  12. Business planning (Operational and Capital Budgeting)
  13. Asset management
  14. Key ingredients in managing a P&L (Profit and Loss) operation
  15. Expense control and anticipating senior management's needs
  16. Technology Cost Saving Strategies
  17. Practical Measurements that help you improve
  18. Communicating and presenting your ideas
  19. What determines success?
  20. Certification